JPEG WAS SELECTED FOR THE FILE TYPE BUT THE FILE WAS CREATED AS A TIFF FILE
If you are unable to solve a problem using the solutions in this manual, press the [Power] button and then turn the main power switch to the "
"position. Wait at least 10 seconds and then turn the main power switch to the "
"position. After the main power indicator colour changes to green, press the [POWER] button.
"position. Wait at least 10 seconds and then turn the main power switch to the ""position. After the main power indicator colour changes to green, press the [POWER] button.
When the background colour of the job status display at the upper right corner of the touch panel is not grey, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.
| Point to check | Solution |
|---|---|
| Did you select [Mono2] in colour mode? | Change the colour mode to [Full Colour] or [Greyscale], and then tap the [Start] key. When [JPEG] is selected for the file type and the image is scanned in Mono2, the file will be created as a TIFF file. |