# FOLDING DOES NOT TAKE PLACE

Point to check | Solution
--- | ---
Did the administrator enable the [Disabling of Duplex] setting? | The paper folding function cannot be used when [Disabling of Duplex] is enabled in the setting mode. Check with your administrator. "Setting mode" → [Device Control]→[Disabling of Duplex]
Are you using a paper type that has a specific front and reverse side? | The folding function cannot be used with pre-printed paper, letterhead paper, or other paper that has specific front or reverse sides. When folding paper, use a paper type such as plain paper that does not have specific front or reverse sides.

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